Sandman FAQ
Default solution folder, feel free to edit or delete it.
Let us try and explain simply and clearly.
Palo Alto Innovation has created a couple of different products. Because not all of these produ...
Fri, 6 Aug, 2021 at 5:42 AM
We are very sorry to hear this.
Send us an email and we will refund or replace your product right away. If you&...
Fri, 6 Aug, 2021 at 5:42 AM
PAI stands for Palo Alto Innovation. Palo Alto Innovation is long and hard to type, so from the very beginning of the company we have adopted the acronym PA...
Fri, 6 Aug, 2021 at 5:42 AM
We are currently located in Santa Clara, California. This about 15 miles south of our namesake of Palo Alto. Why?
Buy lots of ...
Fri, 6 Aug, 2021 at 5:42 AM
We probably could, but it's not as safe as using the secure form our payment processors uses. So at this time, we don't take order over the phone.
Fri, 6 Aug, 2021 at 5:42 AM
We are using a service called Shopify on the backend of this website to handle all credit cards. Any time you enter sensitive information you should be Shop...
Fri, 6 Aug, 2021 at 5:42 AM
Go ahead and shoot us an email at press@paloaltoinnovation.com and we will get back to you shortly.
Also review ou...
Fri, 6 Aug, 2021 at 5:42 AM
Explore our website, interact with us on Social Media and subscribe to our newsletter.
Fri, 6 Aug, 2021 at 5:42 AM
We are very sorry to hear this!
Please open a support case by sending an email to support@paloaltoinnovation.com and som...
Fri, 6 Aug, 2021 at 5:42 AM
We would be more than happy to talk to any business that would like to resell our products or purchase a bulk order.
Go ahead and email ou...
Fri, 6 Aug, 2021 at 5:42 AM